Shipping policy
Shipping Policy
Thank you for shopping with Brand Vibrance. We aim to deliver your order safely and as quickly as possible.
Order Processing Time
All orders are processed within 1-2 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays. During high-demand periods, processing may take slightly longer.
Delivery Time
Estimated delivery time is usually 4-6 business days, depending on your location and courier service.
Remote areas may take additional time due to courier availability.
Free Delivery
We offer free delivery on orders above Rs. 5,900.
For orders below Rs. 5,900, delivery charges may apply and will be shown at checkout.
Shipping Area
We currently deliver orders nationwide within Pakistan.
Order Confirmation
After placing your order, you may receive an order confirmation by email, SMS, or phone call. Please make sure your contact number and shipping address are correct.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping details. Brand Vibrance is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delivery Delays
Delivery may be delayed due to weather conditions, courier issues, public holidays, high order volume, or other unexpected circumstances.
We will do our best to keep you updated if there is any major delay.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with your order number and clear photos or videos of the issue.
After review, we will offer a suitable solution such as replacement or support.
Contact Us
For any shipping-related questions, please contact us:
Email: [Your Store Email]
Store Name: Brand Vibrance